MYOB Essentials - "Connected Ledger"

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Experienced Partner Glenn
34 Posts
Experienced Partner
Australia
Experienced Partner

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MYOB Essentials - "Connected Ledger"

hi MYOB

 

I have a client that I setup on a trial of MYOB Essentials, C.L Zahra & L.G. Zahra [Serial No: <REMOVED BY MODERATOR>].

 

They would like to subscribe, but only to the level of connected ledger, and when they click on subscription details, the lowest level they have is accounting starter.

 

This client has no need to generate invoices, bills or payroll.

 

Can you please assist me here.

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MYOB Moderator Steven_M
32,953 Posts
MYOB Moderator
New Zealand
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Re: MYOB Essentials - "Connected Ledger"

Hi @Glenn 

 

Taking a look at the serial number you have provided that MYOB Essentials trial has been set up as a full MYOB Essentials trial and thus will only give you the MYOB Essentials Subscribe options i.e. Starter, unlimited payroll...


From what I can tell speaking with the Partner team, is that we can migrate that back to the MYOB Essentials Connected Ledger option and thus will give you the Subscribe option for that product. It is recommended that you speak to your Partner Manager in relation to that. 

Kind regards,
Steven

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