MYOB keeps logging me off

rural6969
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MYOB keeps logging me off

I keep getting logged out several times a day.

This happened about 12 months ago and was fixed.

But now for about 2 months it started again.

Yes I use chrome as MYOB say its perfered 

9 REPLIES 9
Aimée_S
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Re: MYOB keeps logging me off

Hi @rural6969 

 

Thanks for your post.

We are aware of this issue where you get logged out of MYOB Essentials several times a day. This is caused by a Google Chrome feature released in February which blocks some cookies. There are some settings you can change in your browser which should fix this issue - I have linked a help article that will walk you through how to make these changes - Google Chrome Instructions. 

Kind regards,
Aimée

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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LCrowhurst
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Re: MYOB keeps logging me off


@Aimée_S wrote:

Hi @rural6969 

 

Thanks for your post.

We are aware of this issue where you get logged out of MYOB Essentials several times a day. This is caused by a Google Chrome feature released in February which blocks some cookies. There are some settings you can change in your browser which should fix this issue - I have linked a help article that will walk you through how to make these changes - Google Chrome Instructions. 


mine keeps logging me off but I followed your instructions but i didnt have those options to disable. Woman Frustrated 

get logged off all the time..

Aimée_S
MYOB Moderator
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Re: MYOB keeps logging me off

Hi @LCrowhurst 

 

I'm sorry to hear that you're having this experience. Please send me a private message with a screenshot of your google settings screen. 

Kind regards,
Aimée

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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LCrowhurst
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Re: MYOB keeps logging me off

same site.JPGHi i have still been having log out issues today. is this what you wanted? wasnt surewhat I had to unselect? sorry for the delay replying. 

still having issues with P & L Man Frustrated

Marc-H
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Re: MYOB keeps logging me off

Did you get a response to this ?

Mine is the same situation as yours.

We are running out of stuff to disable !!

Aimée_S
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Accepted Solution Solved

Re: MYOB keeps logging me off

Hi @Marc-H 

 

Thanks for your post. I have linked a post from one of our moderators that has several work-arounds for this issue - Essentials Timing Out.

Kind regards,
Aimée

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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LCrowhurst
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Re: MYOB keeps logging me off


@Marc-H wrote:

Did you get a response to this ?

Mine is the same situation as yours.

We are running out of stuff to disable !!


only that we have to run in incognoito mode or use Mozilla firefox...

Marc-H
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Re: MYOB keeps logging me off

Cheers.

In other words - not so much ! 

LCrowhurst
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Re: MYOB keeps logging me off


@Marc-H wrote:

Cheers.

In other words - not so much ! 


just workarounds...Man Frustrated

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