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August 2018
August 2018
Hi,
I've read previous posts regarding a split payment for a payrun not reconciling e.g. for a payrun amt of $1002, paid in two amounts (instead of one payment) of $1000 and $2. It would be great to get confirmation that the following steps are correct to fix the reconciliation issue:
1) edit the impacted employee banking details to 'Split pay between two accounts'.
2) Split by amount, ensuring that the amounts are the same as the split payment amounts e.g. $1000 and $2.
3) Delete the payrun via the pay history tab
4) Re-run the payrun for that period for that employee
5) The split payment should reconcile to the re-run payrun
Have I missed anything?
Thankyou
Solved! Go to Solution.
August 2018
August 2018
Hi @djtc
Welcome to the MYOB Community Forum, I hope you find it a wealth of knowledge
I think you have the correct process. If I was to add anything to the instructions you have provided I would ensure that you select Save on the card after making the changes to the split between accounts and deleting the pay. This will ensure that those changes are saved before processing the pays. But great work on finding that information.
Do let us know how you get on and if you require further assistance.
Kind regards,
Steven
MYOB Community Support
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August 2018
August 2018
Thanks Steven,
All fixed up, and reconcilled.
Kind regards,
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