New items created but not showing when creating a bill

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New items created but not showing when creating a bill

Hi,

 

I've recently started using the "Items" feature under the "Purchases" heading. I had no issues early on create items, then subsequently locating and using those items when creating a bill. However, I added multiple items recently and I cannot select them from the drop-down list when creating a bill however all the original items are available. I've tried changing the item number to match the existing system, different browsers, logging out/in & even ensure all the items are "active" still nothing!!

Please help.......

 

Thanks, Evan

 

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MYOB Moderator
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MYOB Moderator
New Zealand
MYOB Moderator

35,722Posts

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Re: New items created but not showing when creating a bill

Hi @EN4CR 

 

Generally, there are two reasons why an item would not appear for selection in a Bill's item selection list.

  • The Item has been marked an inactive item.
  • The item has not had the Buying details information added

My recommendation would be to go to the Purchases>>Bills and navigate to the selected item(s). If you open that item does it have Make active listed in the bottom left or Make inactivate? You want that set to be Make inactive - it means that the item is active. Along with that, does it have the Buying details information added i.e. a value in Allocated to under the Buying details?

 

Below is a screenshot of an item that will not appear in the Bill's item selection list with both reasons added:

Attachment.PNG

 

 

Kind regards,
Steven

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