One payment for two different customers

Contributing User DACR
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Contributing User
Contributing User

5Posts

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One payment for two different customers

I have two business that the same company owns and they have paid both invoices in one group payment, how can I apply this amount to the respective customers. Thank you in advance.

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MYOB Moderator Steven_M
32,904 Posts
MYOB Moderator
New Zealand
MYOB Moderator

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Re: One payment for two different customers

Hi @DACR 

 

If you receive a payment transaction for two different invoices (could be from two different customers) you would:

  1. Go to Banking>>Bank transactions
  2. Navigate to the required bank transaction
  3. Select the Match transaction
  4. Filter that window by All transactions 
  5. Tick the appropriate invoice transactions before selecting Save.

Alternatively, you could select Sales>>Take payment and record the necessary payment transactions manually. Once recorded, go to the bank transaction and tick those payment transactions when matching the transaction.

 

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Kind regards,
Steven

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