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a month ago
I created an invoice earlier this month and they were expecting to pay within 7 days, so I set the invoice date to 7 days time.
My customer contacted me, very sorry that something had come up and asked me if they coule pay a week later. No trouble to us, so I changed the due date on their invoice, so that an automatic reminder wouldn't be sent to them.
But today (20th May), which was 7 days after invoicing them, an automatic reminder was sent that says, "Just a quick automatic reminder that invoice... for $.... was due on 30th May 2019."
Why? Obviously it knows the due date was changed on the invoice, but it sent the reminder anyway. What should I have done? Surely I don't need to cancel the invoice and re-create another one just because a due date has changed.