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Partner dashboard error

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Contributing Partner fdonnelly
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Contributing Partner
fdonnelly
Contributing Partner

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Partner dashboard error

Hi,

 

I have logged in to the partner's dashboard via partner.myob.com, however I keep getting an error message

"Well, this is awkward. Looks like you're forbidden from accessing this site. Check with your admin to see what permissions you have."

I was using it yesterday. Is there a current issue? 

Thanks,

Felicity

2 REPLIES 2
MYOB Moderator Jake_N
1,284 Posts
MYOB Moderator
Australia
Jake_N
MYOB Moderator

1284Posts

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Accepted Solution Solved Solution

Re: Partner dashboard error

Hi @fdonnelly,

There was no reported incidents yesterday with the partner.myob.com log in or website.

It seems according to the message that your access was removed between the last time you used it and when you tried logging in.

 

However it could also just be the cached information that is being used is outdated or wrong and needs to be cleared manually.

 

Have a go at clearing the cache and let me know if you are still having issues later on.

Cheers,
Jake

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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Contributing Partner fdonnelly
7 Posts
Contributing Partner
fdonnelly
Contributing Partner

7Posts

10Kudos

0Solutions

Re: Partner dashboard error

Thanks @Jake_N. Clearing the cookies has worked.

 

I thought it may have been a MYOB issue as I tried a different browser & had the same error message.

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