Purple Pop Up Reminder in Invoices Screen

This thread is now closed to new comments.
Some of the links and information provided in this thread may no longer be available or relevant.
If you have a question please start a new post.
Damien_McBain
4 Posts
Cover User
Cover User

4Posts

4Kudos

0Solutions

Purple Pop Up Reminder in Invoices Screen

The purple pop-up suggestion (to turn on invoice reminders and card payments) pops up every time I enter and refresh the invoices list. It's very annoying. Does Xero do this? I'm considering a 1 July churn.

5 REPLIES 5
Experienced User 4Gardens
56 Posts
Experienced User
Experienced User

56Posts

14Kudos

0Solutions

Re: Purple Pop Up Reminder in Invoices Screen

I keep getting it too

 

I have been using reminders for 6 months - please turn it off

Trusted Cover User Will12345
42 Posts
Trusted Cover User
Australia
Trusted Cover User

42Posts

5Kudos

2Solutions

Invoice reminders pop up

 

Can anyone advise on how to stop this pop up from happening each time I go to invoices? I like the idea of invoice reminders to customers so I tried to follow the "We'll guide you through tihs" link and all I received was an error message.

Not user frienldy at all.

Screen Shot 2019-06-05 at 8.43.27 am.png

Screen Shot 2019-06-05 at 8.36.46 am.png

Experienced Cover User schuey72
12 Posts
Experienced Cover User
Experienced Cover User

12Posts

2Kudos

0Solutions

Stop the annoying Invoice Reminder popup

Hey MYOB, how about making life easier for your customers.

You can start by removing the annoying Invoice Reminder popup.

It needs to go!

I know Im not the first one to complain about this but Im hoping sheer numbers will force MYOB to give us a way to permanently remove this annoying 'feature'. 

Contributing User rorkin
10 Posts
Contributing User
Contributing User

10Posts

2Kudos

0Solutions

Re: Purple Pop Up Reminder in Invoices Screen

Me three, Why are we being perstered to use features that we already use, and WHY CAN:T we say that we've acknowledged the message, and PLEASE DON:T SHOW IT AGAIN!!!!

MYOB Moderator Steven_M
33,431 Posts
MYOB Moderator
New Zealand
MYOB Moderator

33,431Posts

4,478Kudos

4,856Solutions

Re: Purple Pop Up Reminder in Invoices Screen

Hi Everyone


Thank you for your feedback in regards to In-Product messaging and sorry for the delay in getting back to you about your enquiry. I've shared it with the team.

Depending on the message, it will appear once and then once the user interacts with the message or selects to close it that message will be removed. However, some messages may remain depending on the message.

Kind regards,
Steven

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Did my answer help?

Mark it as a SolutionHelpful? Leave a to tell others

Didn't find your answer here?

Try using advanced search to find a post more easily Advanced Search
or
Get the conversation started and make a new post Start a Post