Purple Pop Up Reminder in Invoices Screen

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Purple Pop Up Reminder in Invoices Screen

The purple pop-up suggestion (to turn on invoice reminders and card payments) pops up every time I enter and refresh the invoices list. It's very annoying. Does Xero do this? I'm considering a 1 July churn.

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Experienced User
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Re: Purple Pop Up Reminder in Invoices Screen

I keep getting it too

 

I have been using reminders for 6 months - please turn it off

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Trusted Cover User
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Trusted Cover User
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Invoice reminders pop up

 

Can anyone advise on how to stop this pop up from happening each time I go to invoices? I like the idea of invoice reminders to customers so I tried to follow the "We'll guide you through tihs" link and all I received was an error message.

Not user frienldy at all.

Screen Shot 2019-06-05 at 8.43.27 am.png

Screen Shot 2019-06-05 at 8.36.46 am.png

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Experienced Cover User
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Stop the annoying Invoice Reminder popup

Hey MYOB, how about making life easier for your customers.

You can start by removing the annoying Invoice Reminder popup.

It needs to go!

I know Im not the first one to complain about this but Im hoping sheer numbers will force MYOB to give us a way to permanently remove this annoying 'feature'. 

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Experienced User
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Re: Purple Pop Up Reminder in Invoices Screen

Me three, Why are we being perstered to use features that we already use, and WHY CAN:T we say that we've acknowledged the message, and PLEASE DON:T SHOW IT AGAIN!!!!

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MYOB Moderator
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Re: Purple Pop Up Reminder in Invoices Screen

Hi Everyone


Thank you for your feedback in regards to In-Product messaging and sorry for the delay in getting back to you about your enquiry. I've shared it with the team.

Depending on the message, it will appear once and then once the user interacts with the message or selects to close it that message will be removed. However, some messages may remain depending on the message.

Kind regards,
Steven

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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