Re: Pay Run Summary v's Payroll Summay

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Contributing User carolhunt
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Re: Pay Run Summary v's Payroll Summay

Hi Sebastien, I have the same problem and have attached the 2 reports.  I have highlighted the items that differ.  I hope you can help me as my boss is concerned.

 

 

*Edited to remove sensitive content*

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MYOB Moderator Theresa_D
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Re: Pay Run Summary v's Payroll Summay

Hi @carolhunt 

 

Thanks for your post. I hope you're finding plenty of useful tips, advice and support on the community forum. I have moved your post to a new thread due to the age and relevance of the old post, you can refer to it here. I have also removed the reports you posted to protect private information. 

 

Can you try completing a $0 pay run to see if that pulls through the figures accurately? Give this a try and let me know if that sorts it for you. 

 

If this resolves your inquiry please mark 'Accept as Solution' to help other users find this post easier. 

Cheers,
Theresa

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Contributing User carolhunt
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Re: Pay Run Summary v's Payroll Summay

Hi Theresa_D

I have blacked out sensitive info and reattached the reports.

Is this better?

MYOB Moderator Theresa_D
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Re: Pay Run Summary v's Payroll Summay

Hi @carolhunt 

 

I reviewed the reports from my end before removing them. Did you try the $0 pay run to see if that resolved it? 

 

Let me know and I'll further assist. 

Cheers,
Theresa

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Contributing User carolhunt
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Re: Pay Run Summary v's Payroll Summay

I don't quite understand.  How can a $0 pay run resolve it?

Don't know how to do a $0 pay run.

Contributing User carolhunt
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Re: Pay Run Summary v's Payroll Summay

My boss has done a $0 pay run and it hasn't resolved the problem.

Contributing User carolhunt
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Pay Run Summary versus Payroll Summary

These 2 reports never match for 1 staff member only.

She is a casual and her hours change every week.

 

I have gone back to the 1/7/19 and has ocurred ever since.

 

For some reason the Pay Run Summary is correct and matches her payslips but the Payroll Summary Report always shows the week before figures ??????

 

Can anyone help me.

MYOB Moderator Melisa_D
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Re: Pay Run Summary versus Payroll Summary

Hi @carolhunt

 

Thank you for your post. 

 

Can you please send me a private message with screenshots of the reports so I can take a look into this further for you. 

Cheers,
Melisa

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