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I have finished a pay run and now need to go back and change the final pay for an employee. There is an extra deduction that needs to be made to their final pay in order to reconcile the payroll with the amount paid and now showing in the unreconciled bank transactions.
I can delete their pay by deleting the payslip in the employee's pay history but the employee is showing as inactive, so I can't rerun their pay. If I try to make them active, I get an error that their final pay has been paid and I need to set them up as a new employee.
What am I doing wrong and how can this be achieved?
Solved! Go to Solution.
To delete a final pay for an employee you would go to Payroll>>Employees>> Select the employee (you would have to select Show Inactive)>>Select the Pay History tab and then click on the Del cross next to the relevant pay. Don't forget to select Save (bottom of the window) to save the change that you have deleted that pay.
Once that pay has been deleted the employee should be active again in the Payroll>>Employees list. If you not go back into the employee (Select Show Inactive) and on the Employee details: Personal section tick Active Employee. Don't forget to select Save to save that change.
When that employee is appearing in the Payroll>>Employee list they will be appearing in the Payroll>>Enter Pays list ready for that final pay to be reprocessed.
Thanks for your reply which was very helpful. I had to try your suggestions a couple of ways and then I was able to rerun the final pay for the employee.