Sales invoices for non GST registered company

[NickiD1]

Hi, I am just in the process of setting up a new company in MYOB Essentials. The company is not GST registered which I have put in the business settings. I have selected NT for the income tax code but when I raise a sales invoice it still says Tax Invoice.

Does anyone know how I change this to just say Invoice?

[Tracey_H]

Hi @NickiD1 

Thanks for your post. Whether your invoices say Tax Invoice or Invoice is determined by the the GST settings. As such, if you have selected No to Is this business registered for GST? in Business settings, your invoices should print/email as Invoice.

If this is not what you are seeing can you please provide screenshots of the Business settings and an invoice.

Please let me know if you need further help.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

[NickiD1]

Hi Tracey,

Thanks for responding. I am having trouble posting screen shots here.

Under Business Settings > GST Settings  I have selected No to is this business registered for GST.

When I create an invoice there is an option of tax inclusive or tax exclusive, i have ticked tax exclusive.

Can I email screenshots and invoice example somewhere? I should point out I am trialing MYOB Essentials.

[Tracey_H]

Hi @NickiD1 

To post screenshots, use the Microsoft snipping tool to create the screenshot. Then when posting on the forum click photos and upload those screenshots.

[NickiD1]

Thanks Tracy, these screenshots are terrible as I can't work out how to fit full picture in.

Anyway, you can see that I have selected No for Registered for GST and yet my invoices still have Tax Invoice on them.

There must be something else causing this? And it's probably something so simple that I have missed.

Thanks, Nicki

[NickiD1]

OK, you can't even see the pictures that I uploaded

[Tracey_H]

Hi @NickiD1 

To upload screenshots use the Microsoft snipping tool to create those screenshots, then select File>>Save As. Then when replying to a post select Photos and upload that screenshot that you have saved. Can you please confirm if you are looking at the actual invoice or just the template in the Invoice and Quotes settings window? The template will still show Tax invoice but when you preview that actual invoice it should say Invoice.

Please do let me know how you go with this.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

[NickiD1]

I am looking at the actual invoice - I have gone into the invoice and selected View PDF, this is where it says tax invoice. I have also emailed myself the invoice and again, it says tax invoice:

However, when i go into Invoice and quote settings and Template, it just says Invoice?

Also, when I create an invoice, i have this as an option:

Should this even be there if I am not GST registered?

Thanks

[Tracey_H · Accepted solution]

Hi @NickiD1 

Can you please clear your browser cache and then check if the invoice displays correctly?

If that doesn't work, what layout invoice are you creating, ie, Service or Item? If you are using Item, have you set up Items with GST inclusive? Do the invoices have GST amounts?

[NickiD1]

Hi Tracey,

I have now cleared my browser cache, it was still showing as Tax Invoice. I am using Services layout.

I then changed GST setting to yes for GST registered and raised a dummy invoice. I then changed it back to No for GST registered and raised another dummy invoice, this time it came out as Invoice not Tax Invoice. Seems like it just needed resetting.

Thank you so much for your help, much appreciated