Super Portal access

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AlanM2020
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Super Portal access

I am trying to pay Super through th eportal and keep getting a fatal error 400

 

I have cleared cahche and history in chrome but still get the same result.

 

I have searched and this seems to be a common issue

 

Any help before I try the phone support?

 

5 REPLIES 5
Melisa_D
MYOB Moderator
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MYOB Moderator
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Re: Super Portal access

Hi @AlanM2020

 

Thank you for your post. Can you please send me a private message with the following information so I can take a look into this for you:

  • Serial number 
  • Email address 
  • Screenshot of the error

Cheers,
Melisa

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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AlanM2020
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Re: Super Portal access

Hi Melisa,

 

HGow do I send you a private message, If I click on the private message link or click on the send message button in your forum name it doesnt go anywhere

Melisa_D
MYOB Moderator
5,132 Posts
MYOB Moderator
MYOB Moderator

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568Solutions

Re: Super Portal access

Hi @AlanM2020

 

I have sent you a private message, please do let me know if you have any issues when attempting to reply to it. 

Cheers,
Melisa

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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AlanM2020
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Re: Super Portal access

Hello M<elisa,

 

No I have no private messages that I can see.

 

I think I might just need to call 

AlanM2020
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Accepted Solution Solved

Re: Super Portal access

Hello I fixed this by changing to Internet Explorer, It would not work on Chrome

 

The MYOB Super portal did not work on Chrome but worked on Inytgernet explorer

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