Unable to fle both AIM & Gst for last X2 months ending Sep 30th?

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Experienced Cover User
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Unable to fle both AIM & Gst for last X2 months ending Sep 30th?

Current a fault exists on MYOB Essentials: Unable to fle both AIM & Gst for last X2 months ending Sep 30th?

When I go to drop down menu unable to select any month when attempting to file AIM for the last X2 months?

When attempting to file Gst return for the last X2 months, when I select month January only availble.

I am on x2 monthly filiing for both Prov Tax, (AIM and Gst).

 

MYOB phone support still abysmal, can never get through to the right department and keep on getting bounced around to different phone support divisons where no one has any expertise  MYOB Essentials.

 

TO MYOB MANAGEMENT IN AUSTRAILA: GET YOUR **bleep** SORTED AND PROPELLEY RESOURCE SUPPORT FOR YOUR PRODUCTS!!

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MYOB Moderator
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Re: Unable to fle both AIM & Gst for last X2 months ending Sep 30th?

Hi @Brett43 


We are currently working with the IRD to ensure that the AIM and GST returns are functioning as intended as they transition to the new IR Gateway system for those returns. As part of that process, we have temporarily disabled the creation of those reports while we do work with the IRD on that new system. We do hope to have that function re-enabled in the future, however, we don't have an exact timeframe for when that functionality will be up and running for the majority of clients.

Kind regards,
Steven

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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Experienced Cover User
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Re: Unable to fle both AIM & Gst for last X2 months ending Sep 30th?

Thankls Steve, MYOB then needs to have a warning on the site so when people attempt to file? 

Not rocket science??

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MYOB Moderator
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Re: Unable to fle both AIM & Gst for last X2 months ending Sep 30th?

Hi @Brett43 

 

In-product messaging was added to MYOB Essentials to alert clients of those changes. 

An example is below:

 

Attachment.PNG

Kind regards,
Steven

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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