Unale to read file .MYO

Lee-DUgald
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Cover User
Australia
Lee-DUgald
Cover User

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Unale to read file .MYO

I've just upgraded to the latest version of MYOB. When I try to open a file with extension .MYO I'm unale to see this when I browse the directory the files is in. I know it is there as I can see it in File Manager.

3 REPLIES
MYOB Moderator Neil_M
6,837 Posts
MYOB Moderator
New Zealand
Neil_M
MYOB Moderator

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951Solutions

Re: Unale to read file .MYO

Hi @Lee-DUgald

 

Welcome to the MYOB Community Forum, I hope you find it a great resource.

 

I’m assuming by upgraded to the latest version you are referring to AccountRight 2018.1. This version, along with all versions of AccountRight 201X use a different file format, specifically .myox. Other file formats, such as the AccountRight v19’s .myo format is not recognised outside of the upgrade a company file window.



Regards
Neil
MYOB Client Support
Lee-DUgald
4 Posts
Cover User
Australia
Lee-DUgald
Cover User

4Posts

0Kudos

0Solutions

Re: Unale to read file .MYO

Hi Neil,

 

How do I access my old file from my upgraded version of MYOB?

 

Thanks,

Lee.

MYOB Moderator Neil_M
6,837 Posts
MYOB Moderator
New Zealand
Neil_M
MYOB Moderator

6837Posts

737Kudos

951Solutions

Re: Unale to read file .MYO

Hi @Lee-DUgald

 

To access an myo file in AccountRight 201X you will need to upgrade the file using the Upgrade a Company File option from the welcome to AccountRight window. To avoid accidentally uploading the file online you will need to tick the option to upgrade the file without putting it online, located on the first screen of the upgrade assistant.



Regards
Neil
MYOB Client Support
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