Thank you for visiting our Partner Zone. This area is an exclusive space for MYOB Partners. Find out how to Partner with MYOB.
I've just upgraded to the latest version of MYOB. When I try to open a file with extension .MYO I'm unale to see this when I browse the directory the files is in. I know it is there as I can see it in File Manager.
Welcome to the MYOB Community Forum, I hope you find it a great resource.
I’m assuming by upgraded to the latest version you are referring to AccountRight 2018.1. This version, along with all versions of AccountRight 201X use a different file format, specifically .myox. Other file formats, such as the AccountRight v19’s .myo format is not recognised outside of the upgrade a company file window.
To access an myo file in AccountRight 201X you will need to upgrade the file using the Upgrade a Company File option from the welcome to AccountRight window. To avoid accidentally uploading the file online you will need to tick the option to upgrade the file without putting it online, located on the first screen of the upgrade assistant.