bank feeds not working

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Contributing Cover User Davepit
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bank feeds not working

HI, 

I have not received bank feeds since 8/6/19. I have checked when last imported . We are with NAB. Is there an issue with NAB feeds at the moment. 

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dugwardo
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Re: bank feeds not working

No I'm with commonwealth havent had our feeds since last week... wth 

Tom1234567890
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Re: bank feeds not working

Hi,


I'm with ANZ and I haven't had any bank feeds since 7/6/19.  I called ANZ and they said it all looked fine from their end and the problem was probably with MYOB.


Not sure where to go from there though.

MYOB Moderator Neil_M
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Re: bank feeds not working

Hi @Davepit @Tom1234567890 @dugwardo 

 

Our team are currently looking into why some users on MYOB Essentials aren’t able to see their bank feeds coming through as they should. You can find all currently available information and updates when they become available on our post - Bank feeds for MYOB Essentials - 11-12/06/2019

Regards,
Neil

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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Contributing User megTB
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Re: bank feeds not working

Thanks for the post regarding the bank feeds not working. Interestingly some of debits started coming through this afternoon but no credits still... and I can see them in the account. The bank feed issue seems to be a recurring one - it happens every couple of months - does it coincide with any updates? 

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