overdue invoices with a balnce of $0

MandMSS
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overdue invoices with a balnce of $0

I have several invoices which have been paid , have a blance of zero, but are still in my overdue invoices list as overpaid. How do I reconcile these invoices so they are off the invoice list?

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Steven_M
MYOB Moderator
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MYOB Moderator
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MYOB Moderator

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Re: overdue invoices with a balnce of $0

Hi @MandMSS 

 

The invoice(s) that have been paid have they been paid, to your knowledge, by having a Bank transaction applied to them, or was payment made through Take payments (and the bank transaction matched to that transaction where appropriate)? If you have applied the payment through the Bank transaction functionality try deleting the payment, redoing the payment via Take payments to see if that will close the invoice.

 

If you are still encountering that situation, when applying that payment has a discount been applied alongside that payment?

Kind regards,
Steven

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