recording customer payment and daily sales in one bank transaction

uurghannoying
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recording customer payment and daily sales in one bank transaction

Just went through help pages, but no mention of this.

If a customer comes in and pays their account via EFTPOS for say $200 for an invoice that was already created.

For that day the bank shows a total EFTPOS of $1000.

You can't allocate the $1000 to the $200 + $800 in regular walk in sales, its one or the other.

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MYOB Moderator Melisa_D
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Re: recording customer payment and daily sales in one bank transaction

Hi @uurghannoying., 

 

Thank you for your post. 

 

Just to clarify are you using bankfeeds for these amounts that are coming through into the software ?

If so, here is how you would Match bankfeed transactions to multiple transactions within your essentials file. 

 

Please let us know how you go with this. We are more than happy to assist.

Cheers,
Melisa

MYOB Community Support

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uurghannoying
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Re: recording customer payment and daily sales in one bank transaction

Thanks for the response.

Yes using bankfeed that automagically brings in the transactions and amounts.

That article doesn't show what I want to do.

If part of a bank transaction amount (say $1000) was from someone coming in and paying their invoice (say $200) and part was normal customer sales (the remaining $800) how can you match those.

MYOB does not appear to allow you to do this.

Individually you would use the 'match transaction' tab for when an invoice or amount is already in MYOB somewhere. For sales you would use the 'allocate' tab.

But as far as I can see you cannot allocate part to an invoice and part to general sales.

 

 

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MYOB Moderator Melisa_D
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Re: recording customer payment and daily sales in one bank transaction

Hi @uurghannoying

 

Thank you for the information. 

 

Essenitals can only match or allocate a bank transaction (not both). In order to be able to match the Bank Transaction to an invoice and allocate it to an account you will need to first record the amount as either a spend money or receive money transaction. 

 

Once this is done, in the Bank Transactions window you can then match the $1000 transaction: $200 for the invoice and $800.00 against the receive money transaction. 

 

I hope this helps, feel free to come back to the Community Forum if you have anymore questions, we are more than happy to assist. 

Cheers,
Melisa

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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