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Import and export data: Separate field for company and last name field

4Posts

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4 Posts
User
New Zealand

In LiveAccounts, the Business Name and Contact Last Name are two separate fields.

 

However, when importing customers, those two fields are one: "Co./Last Name".

 

This means that either:

  1. Contact's end up having the Company Name as their last name e.g. John Smith from Smith
  2. OR the Business name becomes the Contact's last name e.g. John Acme Inc. from Acme Inc.

It would be great to be able to import contact name and business name correctly e.g. John Smith from Acme Inc.

 

This bug makes the customer import function kind of useless - it takes nearly as much time to open every imported contact and add the missing data as it takes to enter it all manually.

 

Can you fix this please?

Surely it's a minor adjustment to the import script? Smiley Happy

 

"Please separate the Company and Last Name fields for customer import function"

Current Status: Archived
Last Changed: 2 weeks ago

Thank you for the idea. Unfortunately, this request has had little support from the community since it was submitted, so we are moving this idea to the Archived status. For more information on Idea Statuses, please read this article: Changes to our Idea Exchange pages

2 Comments
Matthew_W
MYOB Staff
2,173 Posts
MYOB Staff
Thank you for the feedback Feijoa, this sort of change is something we would be happy to look into. Any other users that would like to see this added please do vote and comment with your feedback to show your support.
Steven_M
MYOB Moderator
40,944 Posts
MYOB Moderator

Thank you for the idea. Unfortunately, this request has had little support from the community since it was submitted, so we are moving this idea to the Archived status. For more information on Idea Statuses, please read this article: Changes to our Idea Exchange pages