I've been using MYOB Essentials for a few months & have found a few annoying 'glitches' which are impacting my experience with the product. Here are the big ones for me at the moment:
Start Payrun - I have over 20 employees, which means a long list in the 'Select employees to pay' list. This means that the next/prev buttons are off screen & one I get half way through the list I can't see these buttons anymore. & have to keep going to the botttom to go use them & then up to the top to enter hours etc. Most annoying! Plus, I can't get any report out of MYOB to know when anyone's birthday is so I have to keep track of this outside of the software to know when I have to change employee rates due to a birthday.
Super calculations. The award that some of my employees is on indicates that super must be paid on monthly earnings of $350 or more, but MYOB has this hard set to $450. Also, it does not handle calculations correctly for anyone under 18. Lots of manual checking for me!
Intray - this can be very inconsistent for some of my bills even though they involve the same supplier. Any one or more of the following can be missing: supplier name, invoice number, invoice total. Overall though, I really like the intray but would like to see it extended to Spend Money transactions as well.
Sorting/Filtering - the sorting & filtering functions seem to be quite variable across the different screens. e.g. in the Bills list, I can filter, view the bill, come back to the list & the filter will still be applied. This doesn't happen when I go to things like Items (under Purchases). Very frustrating to have to keep resetting the filter! Lately, the invoice list is showing different sort orders to what it did before. I don't know what the default order is anymore & always have to reset it everytime I go in to that screen to show the latest first.
Editing mode (new or update) on several screens behaves differently, & fonts for various items is different. It would be good if they were all consistent. I also sometimes get asked to supply some details that are already there. e.g. Transfer money - even though I supply the from & to accounts, I often get an error saying I still need to supply them.