Share your ideas for improving MYOB Essentials Accounting. Vote on ideas and discuss them with the MYOB product development team.

MYOB Essentials

Send copy of MYOB's invoice to In Tray

User

2Posts

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2 Posts
User
New Zealand

An option to have a copy of MYOB's monthly invoice for its services delivered to the "In Tray" would be helpful.

 

It would save having to download the invoice from a mail server then upload it to the "In tray" to use to generate an expense relating to MYOB's services.

Current Status: Open
Last Changed: March 2015

Hi @rowIT 

Thank you for your idea in regards to the new In Tray and Essentials.

Currently MYOB still send out invoices for subscription payments rather than allowing the option to have them uploaded to your Essentail's In Tray.  

I would encourage other users that would like to see this idea included in future releases to vote and comment if required

6 Comments
MYOB Moderator
37,114 Posts
MYOB Moderator

Hi @rowIT 

Thank you for your idea in regards to the new In Tray and Essentials.

Currently MYOB still send out invoices for subscription payments rather than allowing the option to have them uploaded to your Essentail's In Tray.  

I would encourage other users that would like to see this idea included in future releases to vote and comment if required

Experienced Cover User
17 Posts
Experienced Cover User

Tiny thing but saves 30 secoinds a month. How about MYOB (having an option) to automatically add MYOB subscripton invoices into my Essentials acct InTray?

Partner
2,107 Posts
Partner

@Steven_M

 

Hi Steven,

 

You would need to change the format of your invoices to do this because when I receive my invoice from MYOB and then drop it in the In Tray, the OCR routine is unable to recognise anything about an MYOB invoice.

 

Alan

 

Former Staff
4,461 Posts
Former Staff

Hi there @AlanT,

 

Thanks for the feedback.

 

Please do note that we are looking to improve the OCR technology in In Tray overtime as updates are continuously released, and do hope that it will get better at recognizing important information across a variety of invoices. Assuming we do look into MYOB invoices automatically being available in In Tray, we are positive that our developers will look into this further.

 

Cheers,

Tallie

Contributing Cover User
13 Posts
Contributing Cover User

It only makes sense that MYOB sets up 'MYOB to MYOB' so we can see how useful it is. 

4 Posts
Cover User

This is a no-brainer. MYOB comes up with a time-saving idea, then has difficulty implementing it in their own business. I have just rung the Help line and was told that I was the first person to have ever made this request by phone! (I rang before I consulted the Forum). After a significant wait, they managed to enter that horrific MYOB email address to the In Tray into the system for the receipt of invoices while leaving the admin@... address for general correspondence. I now have to wait until next month's invoice is sent to see whether the invoice drops into the In Tray or whether it gets lost in the ether!