Share your ideas for improving MYOB Essentials Accounting. Vote on ideas and discuss them with the MYOB product development team.

MYOB Essentials

Setup: Ability to take backup of data

Valued Partner

133Posts

202Kudos

10Solutions

133 Posts
Valued Partner
Australia

Having either (or both) offline and backup functionality added to LiveAccounts would be great points of difference for a web-browser based accounting package.

 

MYOB prides itself with the AccountRight Live software being the only cloud accounting package which can be used offline should the MYOB server go down or the internet connection lost.  This needs to be applied to LiveAccounts.

 

A lot of people won't use online only software because

 

The LiveAccounts servers have gone down on multiple occasions stopping us from accessing our financial data and we have no idea how long the outage lasts until the solution/(s) have been found.  

 

If a offline or backup functionality was added to LiveAccounts then we'd still be able to access our accounts when we need to.  Being locked out of your accounting file for hours is not acceptable. 

 

"Backup functionality required for LiveAccounts so we can still access accounts when server crashes"

Current Status: Maybe later
Last Changed: February 2015

Hi everyone, Thanks for taking the time to tell us about what you’d like to see from MYOB Essentials. 

 

As it’s web-based, MYOB Essentials isn’t currently designed to work offline, and this is unlikely to change in the near future. That said, we base many of our decisions on feedback, so thanks for letting us know that this feature would be helpful for you.

 

In the meantime, if offline access and backups are important to you, then MYOB AccountRight might be a better choice for your business.

11 Comments
Partner AndersonCA
76 Posts
Partner

We have many clients that have MYOB Essentials but are concerned that they cannot back up the file.

 

Would be a great option to have and especially if the client cancels subscription as they can no longer access their data.