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MYOB Essentials

Statements: Ability to set ageing periods

Experienced Partner

16Posts

2Kudos

0Solutions

16 Posts
Experienced Partner
New Zealand

I have a client who invoices out on a 7 day payment basis but when she prints her customer statement from LiveAccounts it shows Current, 30, 60 and 90.  Is there a workaround for this that you know of?

Many thanks

Kathy

 

"LiveAccounts customer statement does not print 7 days aging"

Current Status: Open
Last Changed: September 2013

Thanks for the idea. We would love to hear what other users think about this. Please keep the votes and comments coming.

5 Comments
MYOB Moderator Barry_C
2,948 Posts
MYOB Moderator
Thanks for the idea. We would love to hear what other users think about this. Please keep the votes and comments coming.
RedfoxIT
1 Post
User
My terms are also 14 days. I was able to do this on my old MYOB, but not on Essentials. Please make this change!
Community Manager Suja_P
5,855 Posts
Community Manager

Hi @RedfoxIT, Thank you for your comments. It has been passed on to our Product Development team. Could you also please take a moment to add your vote to this Idea. You can vote by clicking on the purple Vote button (with the + sign) at the top left hand side of this post. I also encourage other who would like this change to please show support by voting.  

Lpurnell
1 Post
User

Our tearms are 7 days and when we print off statements they are not aged in 7 days , 14, etc that are listed below as 30, 60, 60+

 

This confuses our clients and they end up paying us after 30 days

MYOB Moderator CloverQ
7,207 Posts
MYOB Moderator

Thank you for your suggestion @Lpurnell 

 

The statements produced by Essentials currently only has standard 30/60/60+ days aging periods shown at the bottom. Please note these periods are only applicable after an invoice becomes overdue. Since your payment term is 7 days, invoices recorded within 7 days will be included in the 'Current' column. Only on the 8th day it would be moved to the 30 days column.

 

Other users who wish to see different aging period options other than the standard 30/60/60+ days option, please cast your vote and leave your comment below.