Bank feeds stopped

Hulia
Experienced Partner
134 Posts
Experienced Partner
Australia
Experienced Partner

134Posts

0Kudos

2Solutions

Bank feeds stopped

Hi There,

 

Can you tell me if there is an issue with the bank feeds in essentials? It previously worked but stopped working at some stage and the last bank statement feed is dated the 20th November 2020? The owner has logged in to check if they will now import but it's still not happening. Is there a problem with St George bank? Could the link be lost during one of the updates?

Please advise.

 

Thanks Julie 0408 474 917

Julie Gorman AIPA
(Authorised BAS Agent)
Orderly Accounting Services
P.O Box 997
Castle Hill NSW 2154
Mbl 0408 474 917
Emai: juliegorman@bigpond.com
1 REPLY 1
Komal_S
MYOB Moderator
3,391 Posts
MYOB Moderator
MYOB Moderator

3,391Posts

342Kudos

518Solutions

Re: Bank feeds stopped

Hi @Hulia 

 

So we can check if there is an issue with this specific account, can you please send us your client's serial number and last 4 digits of the bank account number by a Private Message.

Kind regards,
Komal

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