Banking transactions double up with PayAgent

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Banking transactions double up with PayAgent

hi

ive just started using payagent, which is great .

but when i look in bank transactions it is showing both payagent withdrawal and the individual staff payments , ie it is doubling up.

any ideas please

 

nicola 

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MYOB Moderator
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MYOB Moderator
New Zealand
MYOB Moderator

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Re: Banking transactions double up with PayAgent

Hi @mornic 

 

When you get a bank transaction into MYOB Essentials for a payroll transaction what process do you follow?


As what we do typically see when a double-up of bank transactions occurs is due to the fact that clients will allocate the bank transaction (typically to the Wages and Salaries account). Ideally, to deal with that incoming bank transaction you want to use the match transaction and match that bank transaction with already recorded payroll transaction.

Kind regards,
Steven

MYOB Community Support

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