EOFY Finalisation YTD Figures NOT matching Payroll Summary Report

[Tracey_H]

@EthBooks7 @Leslie227 @Sandyw13 @TanyaM @marizaf @Coolcene @Dana02 @ComCons @Huonacc 

Hi everyone

There's a few different reasons why your MYOB reports won't match your STP reports so it's hard for me to give a one answer will fix all reply to your posts. I'll give you the links to posts that may help and some general troubleshooting steps. If you are still having problems, please let me know and provide as much detail as possible. 

• Try to work out which employee(s) are out of balance
• Try to narrow down payroll categories that are not included in STP reports
• Try processing a $0 pay with payment date 30 June to update and refresh the Payroll Reporting Centre
• AccountRight reports don't match my STP reports?
• Essentials reports don't match my STP reports?
• Leave loading is missing from STP
• STP and JobKeeper
• Terminated an employee before starting STP 

[StylistWA]

Hi, 

Did you run the $0 payment for all employees?

[marizaf]

I only did for employees that have different figures. 

[renee14]

Me too - this is so frustrating.  I thought I had some how changed the payroll category but no same one.... Why would one pay run work and then the next dosen't.  I have gone through all the accepted pays for one of the employees and have identified the payrun the error has occured.  Just waiting to talk to someone.

[renee14]

I think it just means that payrun will be in the following year.  It is when the pays are PAID rather than the period that the pay relates to.  

[EthBooks7]

I've tried as well and worked in one of my clients but not others

[GERRI2020]

I am still on hold likely for another hour and 15minuites....

can you provide a simple answer to why the June payroll runs on the payroll reporting centre are showing locked dates of 30/06 to 30/06 and $0 dollars for the pay periods.

many others have asked this one question an we just need one answer please

[GERRI2020]

now i have been cut off, great!

what is going on???????????????????????????

[Tracey_H]

Hi @GERRI2020 

That payrun dated 30/06 to 30/06 with $0 amounts is the EOFY finalisation being sent to the ATO. Any time anything is sent to the ATO through the Payroll Reporting Centre there will be a corresponding report.

Please let me know if you need further help.

[JJ01]

Having the same problem..what is the answer!!!