EOFY Finalisation YTD Figures NOT matching Payroll Summary Report

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Re: EOFY Finalisation YTD Figures NOT matching Payroll Summary Report

Wasted another hour on the phone again today and ended up with a whole lot of nothing. 

I think the 2020 cloud version is corrupted. 

we had no problem with 2019 but as soon as we upgraded to 2020 this week all the problems started.  

I have been promised a call from the payroll team in the morning but I am not hopeful as they haven't been able to sort it so far and I would say they are in it around the clock as it's clearly a MYOB problem. 

Clearly we will dump this software if it's not resolved tomorrow. 

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Re: EOFY Finalisation YTD Figures NOT matching Payroll Summary Report

@Leslie227 

I lodged a $0 pay run using the final pay run dates and once accepted it worked. The Year To Date Verification Report now balances with the MYOB Payroll summary Report.

Note you MUST run the Year to Date Verification Report. The Gross payments on the EOFY Finalisation screen did not include Allowances and Reportable Super but once I ran the report it showed the break down and balanced to the Summary Report.

 

It seems that people are having varying problems but I was just missing the figures for the last pay run on 28/6/20.

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Re: EOFY Finalisation YTD Figures NOT matching Payroll Summary Report

Did u get an answer

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Re: EOFY Finalisation YTD Figures NOT matching Payroll Summary Report

I submitted a zero pay run for terminated employees. The report was accepted by STP. However their ETP totals are not shown in their payment summaries. 

 

MYOB, could you please fix it ASAP?

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Re: EOFY Finalisation YTD Figures NOT matching Payroll Summary Report

I found if you download the employees individual income statements the JobKeeper allowance is listed separately to Gross Payments. It is supposed to be an allowance item so it is correct. It's unfortuneate that MYOBs Payroll reporting centre finalisation screen can't show a column for payments such as allowances as it is misleading us into thinking there are errors and we have to download every individual income statement to verify it.

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Re: EOFY Finalisation YTD Figures NOT matching Payroll Summary Report

@JJ01  I lodged a $0 pay run using the final pay run dates and once accepted it worked. The Year To Date Verification Report now balances with the MYOB Payroll summary Repor

Note you MUST run the Year to Date Verification Report. The Gross payments on the EOFY Finalisation screen did not include Allowances and Reportable Super but once I ran the report it showed the break down and balanced to the Summary Report.

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Re: EOFY Finalisation YTD Figures NOT matching Payroll Summary Report

I have asked several times and now need to roll my pay year over on Monday.  I think I am just going to do group certificates and send an EMDUPE file as MYOB's answer to everything is do a $0 pay run  !!

 

All my MYOB reports match to the cent my STP reports match but EOFY finalisation is miles out.

 

So frustruated.

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Re: EOFY Finalisation YTD Figures NOT matching Payroll Summary Report

Same issue as well.

 

Balance the Payroll Activity report to the Ledger - all balances.

But the STP summaries and totals do not agree.

 

It appears mostly to be terminated staff but a couple of others that throws that theory out.

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Re: EOFY Finalisation YTD Figures NOT matching Payroll Summary Report

This is what i did and it worked.

I lodged a $0 pay run using the final pay run dates and once accepted it worked. The Year To Date Verification Report now balances with the MYOB Payroll summary Report.

Note you MUST run the Year to Date Verification Report. The Gross payments on the EOFY Finalisation screen did not include Allowances and Reportable Super but once I ran the report it showed the break down and balanced to the Summary Report.

Good luck

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Re: EOFY Finalisation YTD Figures NOT matching Payroll Summary Report

I am having the same problem, have been on hold on the phone to MYOB for over an hour to try and get an answer!

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