Holiday pay not accruing on Annual Leave

[Jacqui_M]

Hi

I have a client that has noticed some employees have not accrued holiday pay when being paid Annual Leave.  This is very hit and miss.  It happens to some employees, some times.  Any ideas what would cause this?

Cheers

Jacqui

[Theresa_D]

Hi @Jacqui_M 

Thanks for your post.  Is there any pattern to this? Such as sometimes happening but to the same employees? If so double check the setup in their card to make sure leave accrual is linked properly and any changes are saved.

Additionally, have a look at Steven's suggestion in the post How to adjust leave as this may resolve it for you.  I'll link the help articles Set up Leave and Managing your employees' leave for reference. 

Let me know how you go with this. If your inquiry resolves please mark 'Accept as Solution' to help other users find this information. 

[Jacqui_M · Accepted solution]

Hi

It happened over a 3 week period for all but one employee.  As everything has been ok since, they will just adjust the leave balances manually.

Thanks

Jacqui