IR error code: 5

[Amritadatt]

IR error code: 5 Unauthorised vendor....whats this, someone please explain....TIA

[South4wd]

Got the same error message, not sure of the meaning but wonder if it has something to do with the IRD shutdown over Easter, hoping MYOB will recognise this issue

[bcrnp2015]

I also have the same error. Hoping myob will have a solution soon. 

[Tracey_H · Accepted solution]

Hi @Amritadatt @bcrnp2015 and @South4wd 

We are aware of an issue with payday filing after a recent IRD update, this is also affecting other providers. Our teams are currently working to resolve this issue. Once it is resolved you shouldn't need to do anything but I will keep you updated.

Please do let me know if you need further help.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.