Bunnings invoices linked to In Tray - invoices not appearing

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MBBuilding
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Bunnings invoices linked to In Tray - invoices not appearing

Hi there,

 

I successfully linked our Bunnings account/invoices with Myob account right last week but, so far, the invoices Bunnings are emailing me have not appeared in my In Tray. I checked my Bunnings account and it's showing as still linked to Myob.

 

Is this a known problem that you are working on fixing perhaps?

 

Many thanks,

Jodie.

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Theresa_D
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Re: Bunnings invoices linked to In Tray - invoices not appearing

Hi @MBBuilding 

 

Thanks for your post. To clarify, have there been invoices since you've set this up in AccountRight?  The In Tray will not receive the backdated invoices/invoices prior to the setup.  I'll link some resources below for reference: 

 

Automating Bunnings Invoices

Working with In Tray Documents

Emailing documents to your In Tray 

 

Let me know if new invoices are not showing up and we'll investigate the issue. If this answers your post please mark 'Accept as Solution' to help other users in their search. 

Cheers,
Theresa

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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MBBuilding
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Re: Bunnings invoices linked to In Tray - invoices not appearing

 Thanks so much, Theresa! I think I'm getting them, but they're in a different format and I thought they were the new 'captured' receipts from the boys on the road. So all good. Smiley Happy

Theresa_D
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Re: Bunnings invoices linked to In Tray - invoices not appearing

Hi @MBBuilding 

 

I'm glad its sorted for you now! Feel free to post if you have any other enquiries or advice. 

Cheers,
Theresa

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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