Credit Note for a Square Payment

[LDUAC]

I am trying to put in a credit note for a Square payment so it balances in the Bank Feed but MYOB will not let me put a negative amount in the price at all.

Also tried adding an additional line to the original invoice with a negative amount but wouldn't let me do that either.

If someone can please help, these square payments are driving me crazy!

Thanks

[Tracey_H]

Hi @LDUAC 

Thanks for your post. If you are referring to the Square fees, when recording the payment through either Receive Money or Receive Payments enter the full amount of the invoice and tick the Undeposited Funds box. In this example the customer is paying an invoice totaling $475.51 so apply the full amount:

Square has deducted $5.51 in fees so have deposited $470.00 into your bank account. Go to Banking>>Prepare Bank Deposit and click on Deposit Adjustment. In the Bank and Deposit Adjustments window enter the fees into the Fees and Cash Back section and allocate to the applicable expense account:

In the Prepare Bank Deposit window tick both the payment and fees transaction so the Total Deposit Amount is the amount deposited into your bank account by Square. You'll be able to match this transaction with the bank feed transaction.

Please let me know if you need further help.

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