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MYOB PayDirect Mobile Device

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SSmith
1 Post
Cover User
Australia
SSmith
Cover User

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MYOB PayDirect Mobile Device

I have just had a customer attempt to pay a large invoice via the PayDirect Mobile device, however kept getting a message saying 'daily limit exceeded' after trying multiple credit cards. I have searched the forum and found that the machine has a daily limit of $5000. I was completely unaware of this when purchasing, at least half of our invoices are over this amount. Thankfully the majority of our customers pay via direct transfer, however I am disappointed that there was no mention of this prior to purchase of the device. Can someone please contact me so I can complete the relevant forms to increase the limit.

Regards,

Stacey

1 REPLY
MYOB Moderator JakeN
902 Posts
MYOB Moderator
JakeN
MYOB Moderator

902Posts

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Accepted Solution Solved Solution

Re: MYOB PayDirect Mobile Device

Hi @SSmith,

Welcome to the community forum!

 

I have sent the requested form to your email address so you are able to increase your limit.

Please let us know in a reply if you run into any trouble.

Cheers, JakeN

Social Support Representative

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