Phone Support Wait

[Birju]

HI MYOB,

I noticed phone support waitiong time getting incerease now a days my called was waited 50 minutes to reach to right solution team not start even discussing on solution. if this is continue I might have to move to zero or any other software.

Thanks

Birju

[Neil_M]

Hi @Birju

Sorry to hear you are having difficulties in contacting our phone support team.

There may be some times when higher demand for our phone support team can result in delays before our team are able to answer your enquiry. That being said, you are more than welcome to post your enquiries on our Community Forum, which is monitored by both MYOB Staff and a number of MYOB Partners, all of which are more than happy to share their knowledge and assist you with your enquiries.

Please do feel free to post any other questions that you may have