System Tampered error

[BUDDAFEST]

well it looks like this system tampered feature means that my device I bought used is absolutely worthless does it not?

[Celia_B]

Hi @BUDDAFEST,

Thank you for your post. I'd like to extend you a warm welcome to the Community Forum, I hope you find it a valuable resource.

In this matter, if a "System Tamper" message pops up on the screen of your card reader, the reader will no longer work. The detection system will trigger when somebody tries to crack open the cases/tries to tamper with a chip reader. Due to the nature of the tamper trigger. Unfortunately, this can happen if the reader is dropped/falls. It can also trigger if there is an electrical surge while the reader is charging. 

Let me know if you need further assistance. We’re happy to assist you.  

If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

Best Regards, 

Cel

[Celia_B]

Hi @BUDDAFEST,

We just wanted to follow up on your concern. May I know how you go about the issue? We simply wanted to ensure that we addressed the issue correctly. And if you need more support with this or in the future, please post again. Alternatively, you can send us a Private Message. We are delighted to assist you. 

Thanks, 

Cel