online Payments Not Working

[Tradbot]

Client Pays with the Link and status is paid but no money goes into account . Please Help

[Tradbot]

A Client has paid me via the credit Card link on the invoice. Qusetion?? Where do the funds get deposited??  Is it the account number with the ETF box next to the link or the account i gave when doing the application where fees come out. I havent linked an account yet so do i need to do this??

[Yanike_S]

Hi @Tradbot 

Thanks for your post. You would have selected a bank account when you set up the Online Invoice Payments. To check/edit this: 

1. Click your business name and choose Sales settings.
2. Click the Payments tab.
3. In the Invoice payments options section, click Edit preferences to open the Online payments settings page.
4. On the Online invoice payments tab, select the ledger account to record online invoice payments:
   
5. If you want to pass on the credit card fees for MasterCard, Visa and AMEX payments, select this option and choose the MYOB account for recording your online invoice payment fees and charges. Learn more about Customer surcharging for online payments.
6. Click Save.

Read more about this here: Online invoice payments