supplier credit over invoice amount

[Jack023]

Hi i have a bill from synergy plus on that bill is a credit which is larger than the bill, so we are in credit.  I have entered the invoice with the charges on it and also the credit and if I apply the credit to the invoice what happens to what credit is left? when the next synergy bill comes in how do I apply the credit to the next bill and possibly a bill after that until the credit is used up? I am using accountright 2020.10

[CloverQ · Accepted solution]

Hi @Jack023 

In AccountRight, when you create a supplier debit note by either:

- recording a negative purchase

- reversing a purchase

- applying a larger payment to a bill

The created supplier debit will be listed under Purchase Register > Returns & Debits ready to be processed. You can apply the debit note to future purchases from the same supplier, there's certainly no need to apply the full debit amount to one purchase only. E.g. if there is debit note of $100 available, you can apply $40 to one bill, the remaining $60 will still sit under the Returns & Debits tab to be processed later. 

For more detailed instructions, I'd suggest checking out this Help article: Supplier returns, debits, and refunds.

I hope this helps.

[Jack023]

thanks i realize now I can put in the amount I want to use for the credit when applying it to the invoice, I was just applying the whole amount (which I think comes up automatically)  and was a bit lost of why it wasnt working.  thanks again.