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Contributing Cover User cct001
7 Posts
Contributing Cover User
Australia
cct001
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MYOB online unavailable

I can't access my MYOB account right files online. Internet is fine at our end. Not just happening on my computer but my colleague as well.We can't finish the pays for today.Grrrrrrrrrrrrrr 

Message says "unable to connect"

3 REPLIES
RalphMel
6 Posts
Cover User
Australia
RalphMel
Cover User

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Re: MYOB online unavailable

Is there a page where I can find out what the status of this is????

 

MYOB Moderator Tallie_M
4,461 Posts
MYOB Moderator
Australia
Tallie_M
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Re: MYOB online unavailable

Hi there @cct001 and @RalphMel,

 

There is a connection issue that we are working to resolve at the moment that is impacting some of our client's online files.

 

You can definitely keep updated with the status of this issue via our announcement page Unable to connect to AccountRight Live - we'll be sure to regularly provide you all with new information as it is released.

Warm Regards,

Tallie

MYOB Client Support
MYOB Moderator MattN
682 Posts
MYOB Moderator
Australia
MattN
MYOB Moderator

682Posts

80Kudos

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Re: MYOB online unavailable

Hi @cct001 and @RalphMel

 

You should now be able to use both AccountRight Live and Portal services again.

 

Apologies for the inconvenience.


cheers,

Matt
Practice Solutions Product Specialist
MYOB Australia Pty Ltd
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