No Bank Feeds from ANZ or NAB for 29/2/16

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Astra
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Astra
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No Bank Feeds from ANZ or NAB for 29/2/16

Just into work, end of month and trying to load bank feeds, have everything upt o the 26th Feb but 29th not there, is there a problem with MYOB or the Bank's?

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Experienced Cover User MichelleAW
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Re: No Bank Feeds from ANZ or NAB for 29/2/16

Hi  I also cannot get the bank feed from ANZ for 29/2.  It was working fine yesterday.  Really bad time for this to happen at the EOM.  Is this a MYOB problem or a bank problem?  Would love to know asap.

Thanks

Michelle

MYOB Moderator MattN
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Re: No Bank Feeds from ANZ or NAB for 29/2/16

Hi @Astra and @MichelleAW

 

Thanks for your posts!

 

We have not seen any issues, but let me investigate a bit further and see if there is a problem - it might be that many folks have not started their reconciliations yet.

 

Will post an update shortly


cheers,

Matt
Practice Solutions Product Specialist
MYOB Australia Pty Ltd
MYOB Moderator MattN
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Re: No Bank Feeds from ANZ or NAB for 29/2/16

Hi @Astra and @MichelleAW

 

I have just confirmed that NAB and ANZ, as well as a few other financial institutions missed processing transactions yesterday - and they should be appearing over the next few hours.

 

The transactional info was late being received, and we are currently processing them now.

 

Thanks for your patience - it shouldn't be too long!


cheers,

Matt
Practice Solutions Product Specialist
MYOB Australia Pty Ltd
Experienced Cover User MichelleAW
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MichelleAW
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Re: No Bank Feeds from ANZ or NAB for 29/2/16

Thanks for your response Matt

Experienced Cover User MichelleAW
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Re: No Bank Feeds from ANZ or NAB for 29/2/16

Hi Matt - working now.  Thanks Michelle

MYOB Moderator MattN
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Re: No Bank Feeds from ANZ or NAB for 29/2/16

Hi @MichelleAW

 

Thanks for the update - for those having problems with other bank feeds from yesterday, most of them should be coming through by now.

 

If they are not, you can rest assured that its simply because we have not yet received the data from the banks, and our Bank Feeds team are hounding the banks for the info.


cheers,

Matt
Practice Solutions Product Specialist
MYOB Australia Pty Ltd
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