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Cannot view partner.myob "you are forbidden to access this resource"

MatthewLittleAc
Contributing Partner
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Contributing Partner
Australia
Contributing Partner

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Cannot view partner.myob "you are forbidden to access this resource"

I'm trying to set up some new users to our practice, I've added them to a couple of clients. They can view the client files through https://app.myob.com/#/businesses but if they try to view through 

https://partner.myob.com  theg get an error saying "sorry but it looks like you are forbidden to access this resource"

 

We've tried all the basics, logging out and back in, opening in incognitio mode etc. 

sorry.png
3 REPLIES 3
Komal_S
MYOB Moderator
7,988 Posts
MYOB Moderator
MYOB Moderator

7,988Posts

700Kudos

1,132Solutions

Re: Cannot view partner.myob "you are forbidden to access this resource"

Hi @MatthewLittleAc 


There can be several reasons for this error, so we can check why you're getting this, please send me your email address by Private message.

Kind regards,
Komal

MYOB Community Support

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MatthewLittleAc
Contributing Partner
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Contributing Partner
Australia
Contributing Partner

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Re: Cannot view partner.myob "you are forbidden to access this resource"

I'm still waiting for a response to this. 

 

I chased it up via message on 4/8/22 and haven't heard anything since.

Komal_S
MYOB Moderator
7,988 Posts
MYOB Moderator
MYOB Moderator

7,988Posts

700Kudos

1,132Solutions

Re: Cannot view partner.myob "you are forbidden to access this resource"

Hi @MatthewLittleAc 

Apologies for the delay in getting back to you, I've replied to your private message with further instructions. Please let me know if you have any  questions. 

Kind regards,
Komal

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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