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June 2021
June 2021
Is anyone else having difficulty with the donations tax credit when the refund is not being transferred anywhere but needs to be refunded direct to the Client?
Currently I have a donations return which won't file because the amount to be transferred to another person is not more than Zero. Since we're not transferring the refund this is a baffling thing.
Also ending up with a XML Fail when trying to file the corresponding IR3...Any suggestions?
July 2021
July 2021
Hi Tracy2020,
Thank you for your post.
To get round this error.
Please go down to the transfers section and click on the link "add another transfer", then next to the first transfer there is a x, click on this x to remove the first transfer.
You should be able to file the return now.
Thanks
Lisa