Myob Practice web browser

[Wolfie2011]

I've been unable to log into a clients database from the MYOB practice or open in web browser from Accountright Plus 2022.  This is what comes up:-

Something went wrong

Try refreshing your browser
If the issue persists, contact MYOB support

[Komal_S]

Hi @Wolfie2011 

Please send me the following details by Private Message so we can check if there are any access related issues :

Your email address

Client's product serial number or client ID 

Can the client open the file from their login ?