issue with INVENTORY VALUE

[lannguyen]

Dear Sir or Madam

I have no idea why the value of INVENTORY ITEM is like this.  It affects  the Value of EQUITY and the whole financial report

Could you help me with this?

[gavin12345 · Accepted solution]

Hi @lannguyen 

You will need to send the file to MYOB to get fixed. I have seen this several times before - though your inventory figures are over ten trillion dollars!

There are several bugs in the software when it comes to inventory. In the cases I have seen, a client had an invoice for a few items costing less than $100. They then edited the invoice. Due to some bug this 'tripped' the system and MYOB generated a COGS figure of several million dollars. Each time they tried to edit or delete the transaction, the figures got larger and larger, over $40m. They had several invoices where this same thing happened - exact cause is unknown. Seems to be what might be happening here.

This client sent the file to a 3rd party to get fixed.

Best of luck getting this fixed. Otherwise your financial statements will look like a governments budget document - $2 trillion in debt!

Regards

Gavin

[Earl_HD]

Hi @lannguyen 

Thank you so much for your post. 

We have an online script  to run over your file to fix this issue. Can you please send me a private message with the following information : 
   * Serial number
   * Company name
   * Email Address and Full name

Regards,
Earl

[Earl_HD]

Hi @lannguyen 

I've run an online script over your file to fix this. Please do let me know how you go.

Regards,
Earl

[lannguyen]

Hi Earl

The value is still showing trillion $ for item T/NOPE6060

I cant delete the adjusting journal as well, it doesnt let me do it

Can you please help me delete the bottom highlighted transaction.

I appreciate it!