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August 2022
August 2022
Hi
My employees unable to create leave using MYOB Teams. It is asking for reasons for leave. It says the administrator should create the reasons. I was trying to do it as an adminstrator but I could not see any where how I can create this. Please help. Thanks
Solved! Go to Solution.
August 2022
August 2022
Hi @gnatara1,
Thank you for your post.
The below link will provide a step-by-step of the leave process in teams:
If you find the above help article has not resolved this, please do reach out so we can investigate your situation further.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
August 2022
August 2022
Hi
Thanks for your answer.
As an administrator how do I create the reasons for leave for the employees to select. I could not see any place to do this unless I am missing something. Thanks
Regards
Ganesh
August 2022
August 2022
Hi @gnatara1,
You'll need to make sure that the employee has been assigned the leave entitlement to their employee card, or else the reason will not appear.
For example, if the employee is taking sick leave (and is entitled to this leave), you'll need to assign it to their employee card.
If you have assigned all the relevant leave entitlements to the employee card, the employee will enter leave through their MYOB Team app following the below steps:
Let me know how you go and if you have any further trouble.
August 2022
August 2022
Thanks for clarification Sam. Tried it and it is resolved.
June
June
Hi @gnatara1
Thanks for your post.
If your employees can't create a leave request to MYOB Team app, kindly check their card file if the leave that they are trying to create is linked to their card. Once checked and able to confirm that employees are entitled to the leave, advise the employee to uninstall then reinstall the application. Also, you may check The Help Article Using the MYOB Team mobile app for further information.
Please let me know how it goes.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Best regards,
Doreen
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