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Log in to Myob Team

Arch4108
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Log in to Myob Team

Hi

 

Just seting up for employees to use the mobile team app and it comes up with 

 

A PROBLEM HAS OCCURED ATTEMPTING TO LOAD MYOB TEAM.  PLEASE TRY AGAIN

 

I have checked that staff have been assigned to a location and deleted the app and reinstalled.  Any assistance would be great

Andrea

5 REPLIES 5
Melisa_D
MYOB Moderator
9,892 Posts
MYOB Moderator
MYOB Moderator

9,892Posts

693Kudos

1,117Solutions

Re: Log in to Myob Team

Hi @Arch4108

 

Thanks for your post and welcome to the Community Forum ! Are you still having issues with this ? if you are you, can you please confirm what version of AccountRight you're running (This can be found by going to Help > About MYOB AccountRight).

Cheers,
Melisa

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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Arch4108
Contributing User
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Contributing User
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Re: Log in to Myob Team

AccountRightPremier AU 2022.7.0

Build 2022.7.24.7058

Melisa_D
MYOB Moderator
9,892 Posts
MYOB Moderator
MYOB Moderator

9,892Posts

693Kudos

1,117Solutions

Re: Log in to Myob Team

Hi @Arch4108

 

Thanks for confirming that. If the employees have just been assigned and invited to use the MYOB Team app 

please make sure that they are selecting 'Create an account' first before selecting to sign in. 
Also I've added a few help article posts that may assist:

 

Do let me know how you go. 

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Cheers,
Melisa

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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Arch4108
Contributing User
5 Posts
Contributing User
Contributing User

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0Kudos

0Solutions

Re: Log in to Myob Team

Have completed all of this.  Still not working

Melisa_D
MYOB Moderator
9,892 Posts
MYOB Moderator
MYOB Moderator

9,892Posts

693Kudos

1,117Solutions

Re: Log in to Myob Team

Hi @Arch4108

 

Is the error appearing for all employees or only a particular employee ? 

Cheers,
Melisa

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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