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May 2021
May 2021
I have logged into MYOB Team on my computer no problems. I have MYOB Team on an ipad I was setting up for sign on and off for employees. I set up quiet some time ago and the password and email I am using is not working, can i reset it somehow and start again.
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May 2021
May 2021
Hi @joannec62,
Thank you for your post. If you're getting we don't recognize that email address or password message I would recommend double checking that you're signing in with your MYOB Email address and password that's linked to your user. If this isn't working, there should be an option to reset your password. If you don't receive this can you please provide a screenshot of what appears on the window ?
Please do let me know how you go.
Cheers,
Melisa
MYOB Community Support
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May 2021
May 2021
Hi
Yes I am getting that message I have tried the email that I log into MYOB with and that dosnt work and another email it might have been, but neither work. I cannot see anywhere that it says reset password. Hope that makes sense
May 2021
May 2021
Hi @joannec62,
Are you able to please provide me with a screenshot of the login screen ?
Cheers,
Melisa
MYOB Community Support
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May 2021 - last edited May 2021
May 2021 - last edited May 2021
May 2021
May 2021
I cant seem to upload photo
May 2021
May 2021
Hi @joannec62,
Can you please send me a the screenshot via private message.
Cheers,
Melisa
MYOB Community Support
Online Help| Forum Search| my.MYOB| Download Page
Did my answer help?
Mark it as a SolutionHelpful? Leave a to tell others
May 2021
May 2021
Hi Melisa
I think I have sorted it out, i appreciate your help will get back to you if I get stuck.
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