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MYOB team App won’t log in

Mel_Achterberg
Experienced User
10 Posts
Experienced User
Experienced User

10Posts

1Kudos

0Solutions

MYOB team App won’t log in

Hi

i downloaded the Team app but can't seem to log in. I have a MYOB account Which I have been using for a while but that doesn't work.. it just says 'A problem has occurred attempting to load MYOB Team. Please try again later.'

2 REPLIES 2
ChrisMYOB
MYOB Moderator
1,178 Posts
MYOB Moderator
MYOB Moderator

1,178Posts

80Kudos

138Solutions

Re: MYOB team App won’t log in

Hello @Mel_Achterberg 

 

You will need to make sure that your company file is set up so that it can use the teams app. Your business contact details must be up to date to ensure MYOB Team can be set up successfully.

I have attached a Help Article on getting started with MYOB teams. you need to make sure that you set up your company file to be able to log in with the app. 

If after you go through this guide and still get an error when trying to log in, can you please attach a screenshot of the error.

Kind regards,
Chris

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Mel_Achterberg
Experienced User
10 Posts
Experienced User
Experienced User

10Posts

1Kudos

0Solutions

Re: MYOB team App won’t log in

Thanks Chris

 

It turns out I needed to 'invite' myself first, then it let me log in Smiley Happy

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