COVID-19: Pricing, Support and Stimulus Package

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Contributing User
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Re: COVID-19: Pricing, Support and Stimulus Package

Thank you Gavin

Does this mean that software updates and tax table updates will still be provided - or is this part of the MYOB support that will stop?

 

 

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Ultimate User
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Re: COVID-19: Pricing, Support and Stimulus Package

Hi @ACFC 

 

What version of MYOB are you using - see Help About AccountRight.

 

Do you have a subscription?

 

Regards

Gavin

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Re: COVID-19: Pricing, Support and Stimulus Package

Hi @gavin12345 

 

Yes we do have a subscription and we are currently using AccountRight Plus AU 2019.4.0

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Re: COVID-19: Pricing, Support and Stimulus Package

Hi @ACFC 

 

Yes updates and tax tables will continue for AR2019 (now AR2020.1) as these are not specific to Windows 7. AR2020.1 installs and works on Windows 7 8 and 10. AR2020.2 will also work on Windows 7 8 and 10.  It's just that MYOB may no longer provide technical support (Help Desk) for issues specific to Windows 7.

 

There may come a point where AR202x will not install on Windows 7 (if there are major changes to how AR202x works). Then you will need to upgrade your operating system.

 

Regards

Gavin

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Re: COVID-19: Pricing, Support and Stimulus Package

Hi @gavin12345 

 

Thank you so much for your help and quick replies. You have certainly helped ease a few concerns we had at this very uncertain and confusing time

 

Regards

ACFC

 

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