Confirming a renewed company file

[vicki]

Hi,

I have reinstated (renewed) a recently cancelled AR Online product, but now cant confirm the file online, and therefore cant use it.  

Please advise what I should do.

Thank you

[Isaiah_C]

Hi @Vicki,

Thank you for the post and for letting us know your concern. I'm sorry to hear that you're having an issue with your MYOB, and I'll be glad to help you with this. I'll be sending you a private message to get some information and to assist you further.

 
Please let me know if you need further help.

Kind regards,

Sai

[vicki]

Hi Sai,

I spoke to a lady by phone yesterday who activated and confirmed the file for me.  I apologise for not getting back on this forum earlier; been busy!

Regards,

Vicki

[Isaiah_C]

Hi @Vicki,

Thank you for letting me know. No worries at all! I'm glad that your issue is now resolved. If you have additional concerns in the future, you are always free to post in our Community Forum. Have a nice day!

 Please let me know if you need further help.

Kind regards,

Sai