Customised Remittance Advice not printing

This thread is now closed to new comments.
Some of the links and information provided in this thread may no longer be available or relevant.
If you have a question please start a new post.
FortScratchley
1 Post
User

1Posts

0Kudos

0Solutions

Customised Remittance Advice not printing

I have customised numerous Remttance Adises but the one that prints is the original. I have tried every advise given. How can I get my customised advices to print or email?

1 REPLY 1
Yanike_S
MYOB Moderator
2,585 Posts
MYOB Moderator
MYOB Moderator

2,585Posts

157Kudos

380Solutions

Re: Customised Remittance Advice not printing

Hi @FortScratchley 

 

Thanks for your post. If you go to Print/Email Remittance Advices and click on Advanced Filters... you should be able to select the customised form you created. Make sure that you don't have any forms with duplicate names.

 

If you are still having issues, could you clear the AccountRight cache, try again and tell me exactly the steps you are taking, ideally with accompanying screenshots?

 

Read more about this here: Print or email remittance advices.

Kind regards,
Yanike

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Did my answer help?

Mark it as a SolutionHelpful? Leave a to tell others

Didn't find your answer here?

Try using advanced search to find a post more easily Advanced Search
or
Get the conversation started and make a new post Start a Post