MYOB AccountRight Premier Recurring Live Subscription

Contributing Cover User JAL21
14 Posts
Contributing Cover User
Australia
JAL21
Contributing Cover User

14Posts

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0Solutions

MYOB AccountRight Premier Recurring Live Subscription

Hello

In June 2017, our company paid over $1400 for a yearly subscription (we always pay annually). Yesterday, we received an email from MYOB (a quote) for MYOB AccountRight Premier Recurring Live Subscription - Monthly cost of $48.40.

 

We would like to know why we are receiving this quote; does this mean from now on we only pay this monthly amount, and whether it did come from MYOB or it may be a scam.

 

Would you please confirm MYOB sent this email? It came from MYOB.donotreply@myob.com.

 

Many thanks

 

1 REPLY
MYOB Moderator Steven_M
22,978 Posts
MYOB Moderator
New Zealand
Steven_M
MYOB Moderator

22978Posts

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Re: MYOB AccountRight Premier Recurring Live Subscription - monthly cost AUD48.40

Hi @JAL21

 

Lookin at your account, a quote was issued by one of our phone support team in regards to a request by a 'Gi Hong' to place an additional company file in the cloud. This information has been included in the quote and the respective notes on the quote.


My understanding of the way in which the quote has been set up if you would like to set that up to be an annual additional subscription you would be able to select that when accepting online.


Kind Regards,
Steven
MYOB Client Support
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