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November - last edited November by Steven_M
In June 2017, our company paid over $1400 for a yearly subscription (we always pay annually). Yesterday, we received an email from MYOB (a quote) for MYOB AccountRight Premier Recurring Live Subscription - Monthly cost of $48.40.
We would like to know why we are receiving this quote; does this mean from now on we only pay this monthly amount, and whether it did come from MYOB or it may be a scam.
Would you please confirm MYOB sent this email? It came from MYOB.firstname.lastname@example.org.
Lookin at your account, a quote was issued by one of our phone support team in regards to a request by a 'Gi Hong' to place an additional company file in the cloud. This information has been included in the quote and the respective notes on the quote.
My understanding of the way in which the quote has been set up if you would like to set that up to be an annual additional subscription you would be able to select that when accepting online.