Transferring ownership and primary contact of file

[LBB2023]

Hi,

can one of the new moderators please reach via private message please. I have tried since February to have this issue resolved, and have since sent sent & received 20+ messages and emails both here and on emails with the customer service team. My questions have not been answered and I am no closer to having the file transferred - even though they managed to transfer the billing to us. I have sent private messages to moderators, only to realise tonight that they are no longer with the team. Yet MYOB cannot manage to send any kind of auto reply to my messages to notifiy me.  Thank you.

[Hannah_V]

Hi, @LBB2023 thank you for your post. I'll be happy to help you!

 To further assist you, can you please send me a private message with the following information:

• Serial Number
• First and Last Name
• Company Name

Regards,

Hannah